NasalFlow Returns & Refunds Policy

At NasalFlow, we believe better breathing should be stress-free. If our strips don’t help you breathe or sleep better, we don’t want your money. Simple.

14-Day Try-At-Home Guarantee

Try NasalFlow strips for 14 days from the day you receive your order.

If you’re not happy for any reason, email us at contact@nasalflow.co.uk and we’ll issue a full refund. No questions asked. No need to return the product.

Just include your order number or proof of purchase so we can assist quickly.

Standard Right to Cancel (UK Customers)

In line with UK Consumer Contracts Regulations, you also have the right to cancel your purchase within 30 days of delivery.

For unopened and unused products, you may return them for a full refund within this period.

• You are responsible for return postage costs

• Refunds are issued to your original payment method

• Please email us before posting returns so we can provide guidance

Returns address:

NasalFlow

124 City Road

London

EC1V 2NX

United Kingdom

Refund Processing

We aim to process refunds within 5 working days after approval.

Bank processing times may vary, but most refunds appear within 3-10 days.

Products Purchased via Amazon

If you purchased through Amazon, please follow Amazon’s return process.

This ensures your refund is issued quickly and correctly.

Gifts

If the item was a gift, refunds will be issued to the original purchaser or as store credit, depending on proof of purchase and circumstances.